DataTegra Managed Services with Agent X2018-09-13T15:10:52+00:00

DataTegra Managed Services with Agent X

DATATEGRA MANAGED SECURITY SERVICES

DataTegra offers our clients a comprehensive set of services in our MSP packages, with additional services available as add-ons, in order to provide our clients with the best service package to suit their needs.

If it’s on your network, you should know about it!.

KEEPING YOUR COMPANY A STEP AHEAD OF CYBER THREATS

At DataTegra, we take our clients to heart and it is for this reason that we have evolved our business offering to include Proactive Managed Services.

With rapidly advancing Ransomware and other forms of malware that are becoming more and more malicious and advanced every day, it has become more and more important for companies to invest in Cyber Security, but unfortunately the cost of such solutions are usually much higher than what most companies can afford and as such these companies are left vulnerable to threats and malicious behaviour.

Knowing what our clients needed most, we reached out and found Cyber Security Specialists, added in world-class Best of Breed Technology and combined it with our experience, reputation and vendor relationships, in order for us to present our clients with an Innovative, Simple and ever Evolving Personalized Cyber Security Solution, utilizing Next Generation Tools, in order to provide you, our client, with an Affordable and Proactive Managed Services Solution.

We don’t wait for your vulnerabilities to be exploited before we act, we act to keep you a step ahead of cyber threats

CUSTOM SOLUTIONS

With our additional Add-On Services, we can customize the solution in order to meet your specific needs, providing you with a solution specific to your company and alleviating the pressure on your staff.

AT THE CORE OF OUR MANAGED SECURITY SERVICES OFFERING

  • Desktop Monitoring & Reporting
  • Asset Management
  • Network Activity Monitoring
  • BYOD Connection Tracking
  • Hardware Status and Resource Tracking
  • 8×5 Pro-Active Management
  • 24/7 Monitoring

TAKING THE “MOAN” OUT OF MONITORING

DataTegra includes many Monitoring services in all of our MSSP offerings, giving you a clearer view of your network.

AGENT X

Agent X allows us to give DataTegra a clearer view of your current Network and IT Environment. In addition, it also includes the previsioning element which is required for DataTegra to build the MSSP “Stack” or “Stacks” onto it, it provides us with remote access, in order to remediate issues, Patch Management (which is usually only available in the “Advanced” tier of Anti-Virus products), as well as Hardware Resource Monitoring, which is an additional “early-warning” element for Threat Monitoring, and trouble-shooting.

Agent X is the core of our MSP offering and is the first part of our Pro-active Threat Management. It is of great benefit to any company to ensure that all devices within their network are covered by Agent X, so as to enable a comprehensive and accurate report regarding the Hardware Resource monitoring of the authorised devices on the network and will also assist in finding unauthorised devices that are connecting to the network.

MONTHLY FEEDBACK

As with any resource, it is always important to know that your requirements are met and to have a specific way to monitor the effectiveness of the solutions. This is why we provide a monthly Post Mortem Review, not only providing you with an overview of the status of your environment at the end of the month, but also:

  • Detailing the events that have occurred during the month,
  • Remediation steps taken,
  • Any recommendations we might have,
  • Reporting on all tickets logged, their status and when they have been closed and
  • An overview of the current Threat Landscape and what risks are likely to be a threat to your security.